FAQ

Your first appointment will include a one-on-one consultation where we assess your condition, discuss your medical history, and perform a physical examination. Based on this, we will develop a personalized treatment plan tailored to your needs.

No, a referral is not required to see a physiotherapist. However, if your treatment is covered by a worker’s compensation claim, motor accident insurance, a referral from your doctor may be necessary.

Please bring any relevant medical records, imaging results (e.g., X-rays, MRIs), and a list of medications you’re currently taking. Wear comfortable clothing that allows easy access to the area being treated.

The number of sessions required varies depending on the nature of your condition and your personal goals. During your initial assessment, your physiotherapist will discuss a treatment plan and provide an estimated timeline for recovery.

Dry needling involves inserting thin needles into trigger points in your muscles to relieve pain and improve mobility. It is a safe and effective technique performed by trained physiotherapists.

Yes, we offer tailored services for individuals of all ages, including children and seniors. Our programs are designed to meet the unique needs of each age group.

Yes, we accept health insurance. Please check with your provider to confirm your coverage. If you have a private health fund, bring your membership card to claim rebates on the spot through our HICAPS system.

Real-Time Ultrasound is a diagnostic tool used to visualize muscle activity. It helps in retraining muscles and improving their function, particularly for conditions such as pelvic floor dysfunction and core stability issues.

We accept cash, credit/debit cards, and health fund payments. Payment is required at the time of your appointment.

You can book an appointment by calling us directly or send an email via the website. Same-day appointments may be available depending on scheduling.

If you need to cancel or reschedule, please contact us at least 24 hours in advance to avoid a cancellation fee. This allows us to offer the time slot to another client.

Absolutely. We frequently liaise with doctors, surgeons, and other allied health professionals to ensure a coordinated approach to your care.

Yes, we offer gym programs tailored to individuals of all fitness levels and ages. Whether you’re looking to build strength, improve mobility, or recover from an injury, we can create a program that works for you.